Those who want to export must have their cargos ready before the ship arrives and those who want to import must have the customs clearance documentation ready to disembark their cargo as soon as the ship arrives in order to leave the port quickly. We encourage what we call direct loading or unloading, i.e. as soon as the ship arrives, the client has the customs clearance documentation ready, trucks are close to the pier and we load the cargo from the ship directly to the customer's trucks. This allows for greater cargo rotation at the port and creates room for more ships to call the harbor.
The port does not have cranes and depends on the vessels equipment.
Portos do Norte does not manage all the ports in the Northern region, only the Port of Nacala.
The port has a container terminal with the capacity to handle 100.000 TEUs; a general cargo terminal capable of handling 2.400,000 tons; and a liquid bulk terminal
The port operates 24 hours a day, 7 days a week closing only on the 1st of January. Offices are open Monday to Friday from 7.30 am-17.30 pm.
Portos do Norte has been managing and operating the port of Nacala since the 15th of March 2013.